When I wrote my “Baby Takes a Bow” piece which took about 30 seconds, I knew I was opening Pandora’s Box, and would have to back up my one liners with some extensive writing on each topic outlined therein.
My definition of Pandora’s Box is the one one that attributes “the box” to a “woman’s womb” from which new life springs forth. While I do not necessarily agree with Inman’s new three part series on negating the mls offering started yesterday, or all of David Barry’s undertakings around the country, clearly I am not the only one trying to pry open Pandora’s Box. The box WILL be opened! Whether the DOJ or David Barry choose in the end to take the ultimate credit, truth is, it is just simply time for the box to be broken open by everyone at once.
If we all take out our respective crowbars, the box will open. Who takes credit for having opened it, and clearly David Eraker and those who came before him will deserve some of that credit as well, who takes the ultimate credit is irrelevant. In fact the DOJ is my best hope for getting the credit, so that the “new life that springs forth” will be on a national scale as only the DOJ can do best.
In this quote from my most recent beginnings of a very long explanation, you will quickly see just WHO Zillow can replace, which by current accounts and statistics may be up to 90% of the industry as it exists today.
“If you stand up from the computer with the value in your hand before you go to the house, and you stand by that value after you arrive at the house, because the computer “SET” the value…you are giving the seller the equivalent of a Zillow produced valuation…which is FREE. Any agent who thinks a computer spits out a home “value” via a CMA Program, is easily replaced by Zillow.”
To some extent, those who wrote those great CMA programs, like IRIS/Lightning and Top Producer and way back to Coldwell Banker’s very first CMA software which predated them all, are responsible for agents believing that a computer can value a home.
To a greater extent large brokers, and local mls classes, that mislead new agents into thinking they can “value a home” on day ONE after they receive their license, by using these programs, are even more responsible for this thinking.
When the Pareto Principal changes from an 80/20 rule to a 90/10 rule, as was told to me in Real Estate Broker Classes, with only 10% of agents being competent, then it is time. It is time for Pandora’s Box to be opened. It is time to stop that snowball from rolling down the hill, it is time to stop that train that doesn’t seem to have brakes. It is time to roll back the clock and begin again.
Contrary to Inman’s new series, we do not have to roll the clock back 35 years to the beginnings of the mls. We only have to back up to the day that buyers were supposed to become “1st class citizens”, and begin anew from that point. Because an agent who cannot value a home for a seller, cannot with any sense of credibility, value one for a buyer either.
The computer does not set the value on my CMA’s, sorry. And I’m not in the elite top 10% of earners in this business either. The comparisons I run are a tool that I use to help communicate the facts to the client. Sometimes that communication means putting the clients in my vehicle to drive by recent sales and current listings on the CMA, to point out differences that could affect the price that is set.
If a client wants the value of their home, I ask them to hire an appraiser.
Zillow is not human, real estate agents are. Clients can not ask Zillow why the price estimate is what it is, but they can ask me. If they don’t like my explanation they can talk to another human.
I’m not threatened by Zillow, in fact it might be a useful tool for clients and it might be for me as well.
A property is worth only what the buyer is willing to pay for it… how many buyers is Zillow talking to??
Todd,
You don’t hate Zillow. In fact Zillow can be a useful too to some of us. We can say Zillow says your home is worth X, but it is really worth Z because… Zillow is a great too for us.
So why do so many agents HATE Zillow? I propose that those who hate it most, are those who feel replaceable by it, meaning those who value a home by using a CMA program as the be-all-end-all of what a home is worth.
I beg to differ on the appraiser point. My job is to tell a seller the top price they CAN get…an appraisers job is not the same and is a hindsight driven artform. An appraiser cannot set the value for me…usually it is the reverse.
Ardell,
Two Todd’s commenting….hmmm.
I blogged just this topic when the Zillow-craze was near its zenith and I agree with you and Todd. At the least, Zillow gives us another conversation with our customers.
As for agents that despise Zillow, as I argue in the my article, I have seen and experienced that the ones running scared are the ones who believe the internet is a bad thing for real estate…..the ones that feel “replaceable by it.”
Great post there Todd W.!! And you know I don’t hand out compliments like candy…when I say it…I MEAN it!
Todd T. I sidestep you a bit because you are genuine, but a bit misguided at times. The top 10% of earners are not people at all…they are “groups of people”. Your and my view of “the elite” is not the same, as mine is based on talent, and not on how much money they make in a year gross, before paying for their buyer agents and assistants and transaction coordinators and….
It’s an honor to be called misguided by you, first of all, I think.
The Pareto Principle speaks to production in general terms when it is used at sales meetings and whatnot. So that’s where I was going with that comment.
I actually agree with you for the most part on this. I can only speak for myself though and I believe that a greater percentage of folks in our biz can offer a better CMA than Zillow can. Now will they is up for interpretation. What do the clients say?? That will be the key going forward. Will you or I be better than Zillow?? You are darn right we will. Will Zillow be better than some agents?? Yeah probably, and it is likely that Zillow will be a useful tool to eliminate the also-rans in the real estate profession. That could be a good thing.
But I’m pulling for the humans in this contest and will do so forever.
Todd T.
I don’t think Zillow will ever be better than a human or even better than the available CMA software that many use…but possibly just as good as on a 50/50 basis.
As to Pareto…I use his principle rather loosely 🙂
Just like the CMA programs, Zillow is a bounce of point that the agent can use to work off of, but not to hand to a seller at first contact as a “proof” of value. Many new agents are trained that running the software IS how you value a house. Shame on those who teach them that only to learn on their own, later in the game, that it is not a tool to be used in that manner.
LOL Todd T. I missed that “honored to be called misguided by you” comment. I would very much like to hear more from you on a topic I sidestepped awhile back.
Your comment to my Baby Takes a Bow post mentioned Brokers, or mentioned my not mention of Brokers, to be exact. Where were you going with that? Are you a Broker as in DA not AB?
I am honored that you are honored 🙂
Todd W, you “totally get it”. 🙂
Ardell, this is another brilliant comment. I’m unsure about the 90% number (and it has always baffled me that insiders consider the majority of Realtors “bad”), but you are spot on that it’s only those that aren’t doing the leg-work that should be intimidated by our service. Again, I hope that’s a (far) smaller number than 90%.
Todd T, I must point out that it is not a contest! Try thinking about a Zestimate as a conversation starter (see Todd W above) and Zillow as a meeting place (advertise with us) and you will understand us. It’s a widely quoted statistic that the “internet buyer” has reduced the house search effort for the buy-side Realtor from an average seven weeks of working with a client to two. That’s a 71% improvement in productivity! Most businesses would kill for those kinds of gains, so positioning man against machine in this industry seems to me like biting the proverbial hand with the good food. As Ardell pointed out in an earlier post, there is still a lot room for productivity improvement, especially on the sell-side. Obviously there is gold in them there hills; why not embrace the web and work on that together?
Bottom line, Zillow.com and (good) Realtors are not an either / or proposition and it’s fantastic that the industry’s best service providers understand that. We are proud to keep their company. I hope that they number more than 10% but if not, so be it; Zillow.com is a consumer service first and foremost — simply because it’s consumers that buy, sell and own houses — and because we’re convinced that that focus will serve our industry clients (advertisers) best.
David G.
Many of my “meet buyer to find house scenarios” these days are down to 24 to 48 hours. Same with “house sold”. The internet is clearly helping me, and I am passing on that “savings” directly to the clients. My clients who just left are calling me “The Speedy Gonzales of Real Estate”. Met on Saturday, found home on Sunday, in escrow Monday morning…listed their property on Sunday night and in escrow Monday night.
I have two scenarios that are longer, one buyer and one seller, but that has more to do with “the people” than the real estate of it. Neither are “internet based” products. Sometimes the internet just isn’t enough…but not often.
I’m having a ball and my clients are the bomb!!
In my experience “Bad Agents” and “Bad Clients” are simply people in “bad relationships”. If the client hates their agent or the Agent hates the client…it’s like a bad marriage. Get away from each other before someone gets hurt. As soon as I start disliking a client for one reason or another, I shake hands and say time to part company.
Just like an “ex”…not a match. Find a better “relationship.” There are no “bad people”, just “bad relationships”.
David G.
Many of my “meet buyer to find house scenarios” these days are down to 24 to 48 hours. Same with “house sold”. The internet is clearly helping me, and I am passing on that “savings” directly to the clients. My clients who just left are calling me “The Speedy Gonzales of Real Estate”. Met on Saturday, found home on Sunday, in escrow Monday morning…listed their property on Sunday night and in escrow Monday night.
I have two scenarios that are longer, one buyer and one seller, but that has more to do with “the people” than the real estate of it. Neither are “internet based” products. Sometimes the internet just isn’t enough…but not often.
I’m having a ball and my clients are the bomb!!
In my experience “Bad Agents” and “Bad Clients” are simply people in “bad relationships”. If the client hates their agent or the Agent hates the client…it’s like a bad marriage. Get away from each other before someone gets hurt. As soon as I start disliking a client for one reason or another, I shake hands and say time to part company.
Just like an “ex”…not a match. Find a better “relationship.” There are no “bad people”, just “bad relationships”.
David G.
I’ve been too busy to research what Zillow REALLY is…besides the Zestimator. Can you point me to a link to a quick over business model explanaton please? I’ve only “tuned in” to the consumer side of it.
Thanks.
Ardell, I’m not a broker (…yet). I was just adding on your rant because you left out a core component of this business that sometimes gives us all a bad name. That’s right, the brokers. And I emphasize SOMETIMES.
Just like there are better agents and not so good agents, it’s easy to find the same thing on the broker level in respect to the broker agent relationship.
There are brokers that simply play the numbers game, meaning more agents the better — they’ll deal with the rotten business and the complaints later. I’ve seen this enough in my short time in this biz.
Brokers are the ones telling me that ‘these’ are ‘their’ listings and that ‘this’ is ‘their’ business. Yet they are letting anyone with a license to be under their wing.
There are good brokers. They have an interest in ‘their’ business, including the agents that are lucky enough to hang a license with. They care about the clients and just aren’t trying to cover their rear on all fronts. The problem is, to me, that there simply aren’t enough of these brokers. So hence I though I’d include them on your incredible post.
David G.
Yeah, yeah, conversation starter for sure. That’s great and all, but your program seems to be in direct competition with a service I provide to my clients. One that I think I will always have the advantage over straight 1’s and 0’s.
I welcome the likes of your company into the fray. I think healthy competition can be a good thing for the body of real estate agents. For now you folks are new and I’m sure you are aware of the many different reactions you are seeing from real estate folks. I hope you don’t mind the picking and the prodding while we keep up our defenses because of the unknown. Perhaps we find a working relationship, that you enhance our profession… still picking and prodding to be done though.
Todd T.
I excluded Brokers intentionally, because “holding broker’s ultimately responsible” is a concept we need to let go of, as an industry. From a Department of Licensing standpoint, on a state to state basis, the broker requirements are in fact much less than one would expect. And coming from a recent first hand experience on this topic, I have a hugely different perspective than I had my first 14 years in the business. In fact, the “missing link” in the industry hinges on this topic, so I will write a separate article devoted entirely to why the industry has turned itself sideways. Remember…no victims; no villians…just happened. Now we have to FIX it!
Hi Ardell, “bad relationships” makes perfect sense and jives well with your advice on how to choose a client.
Amy B, who is our brilliant Director of Communications, touches on how Zillow.com plans to pay the bills in this CNET-TV video slot: http://tinyurl.com/ehzbn
Our revenue model is advertising. This week, we proudly added Home Depot adverts to the site — which reflects the fact that our audience’s interest, unlike that of most Real Estate web sites, spans all aspects of homeownership, not only buying and selling.
Just like e-retail was web 1.0’s most succesful business model, we think that google, yahoo and others have shown that e-media (to coin a term) is web2.0’s big thing. IMO, that’s why you can now watch Bill Maher on Amazon.com’s home page. Most media companies have an advertising business model.
Hi Ardell, “bad relationships” makes perfect sense and jives well with your advice on how to choose a client.
Amy B, who is our brilliant Director of Communications, touches on how Zillow.com plans to pay the bills in this CNET-TV video slot: http://tinyurl.com/ehzbn
Our revenue model is advertising. This week, we proudly added Home Depot adverts to the site — which reflects the fact that our audience’s interest, unlike that of most Real Estate web sites, spans all aspects of homeownership, not only buying and selling.
Just like e-retail was web 1.0’s most succesful business model, we think that google, yahoo and others have shown that e-media (to coin a term) is web2.0’s big thing. IMO, that’s why you can now watch Bill Maher on Amazon.com’s home page. Most media companies have an advertising business model.
Todd T.
How can you possibly view a website as “competition”. I don’t get it at all. When people talk to me about Zillow, and they do, it’s just “small talk”. Something the consumer can relate to that helps “break the ice”. Clearly Zillow and other agents are NOT my “competition”. I don’t have “competition”. Never have. I don’t get the whole “competition” thing at all.
When I am nose to nose and toes to toes with the public, we are never talking about “my competition” and so it is non-existent in “Ardell’s World”.
When I am teaming up with a seller to sell their home or teaming up with a buyer to find a home, it’s all about them…the consumer or the product, the house. Where does the “competiion” factor creep into the picture for the rest of you guys? Seriously, I never did get that. I choose to work with them or not…end of story. I turn away a lot more people than I “take on”.
Someone splain this to Lucy please…
Todd T.
How can you possibly view a website as “competition”. I don’t get it at all. When people talk to me about Zillow, and they do, it’s just “small talk”. Something the consumer can relate to that helps “break the ice”. Clearly Zillow and other agents are NOT my “competition”. I don’t have “competition”. Never have. I don’t get the whole “competition” thing at all.
When I am nose to nose and toes to toes with the public, we are never talking about “my competition” and so it is non-existent in “Ardell’s World”.
When I am teaming up with a seller to sell their home or teaming up with a buyer to find a home, it’s all about them…the consumer or the product, the house. Where does the “competiion” factor creep into the picture for the rest of you guys? Seriously, I never did get that. I choose to work with them or not…end of story. I turn away a lot more people than I “take on”.
Someone splain this to Lucy please…
Bill Maher!! Reminds me that I was supposed to go see him here in Seattle…did I miss it?? I adore him!
I was disappointed in Greg’s Friday post over at BloodhoundBlog. I didn’t know ONE of the people mentioned there. What kind of music is that Greg? How could I not know one single person named. They I may have them on our extensive shelf of music which hosts over 4,000 cds. I’ll have to ask Kim.
My guess is Jazz, as I have very little interest in music you can’t dance to, or words you can’t fill your soul with.
Todd,
Thank you — the picking and prodding is much appreciated. This is why we enabled comments on our corporate blog from the get-go and why we only moderate spam, leaving critique for everyone to read. Please feel free to also prod us on http://www.zillowblog.com.
Likewise, please bear with my repeating that we do not intend to compete with Realtors. This message is taking longer to register with some professionals than others.
We’ve learnt a lot from the industry so far and we plan to keep listening. IMO, when you think you know it all is the beginning of the end for any business.
David G.
I think you will have a struggle on the “we do not intend to compete with Realtors” because, from what I’ve read in Dustin/Anna’s posts, Redfin said the same thing. Then when all of the Realtors “got into the act”…they turned on them and DID compete with Realtors.
So if agents don’t believe you, or take much longer to believe you than they “should”, you may have Redfin to thank for that.
David G.
I think you will have a struggle on the “we do not intend to compete with Realtors” because, from what I’ve read in Dustin/Anna’s posts, Redfin said the same thing. Then when all of the Realtors “got into the act”…they turned on them and DID compete with Realtors.
So if agents don’t believe you, or take much longer to believe you than they “should”, you may have Redfin to thank for that.
Ardell, you crack me up and your honesty is most refreshing.
We (now) know that this is not the most trusting industry and have heard that it’s due of the “sins of our forefathers”; I think Redfin’s just the tip of the iceberg. As an aside, I didn’t realize they came out saying they wouldn’t compete with Realtors — that’s just ridiculous considering their products — my view as a consumer, is that they are a Realtor, so by definition they compete in their territories.
What ever happened to “innocent until proven guilty”. 😉
So, this paranoia is why I come out and repeat the message that Zillow.com doesn’t intend to compete with Realtors. I’m surprised at how often I have to repeat it — but I’ll keep doing it until every last fear is addressed — we are the new kid on the blog and we’re prepared to pay our dues.
Ardell, you crack me up and your honesty is most refreshing.
We (now) know that this is not the most trusting industry and have heard that it’s due of the “sins of our forefathers”; I think Redfin’s just the tip of the iceberg. As an aside, I didn’t realize they came out saying they wouldn’t compete with Realtors — that’s just ridiculous considering their products — my view as a consumer, is that they are a Realtor, so by definition they compete in their territories.
What ever happened to “innocent until proven guilty”. 😉
So, this paranoia is why I come out and repeat the message that Zillow.com doesn’t intend to compete with Realtors. I’m surprised at how often I have to repeat it — but I’ll keep doing it until every last fear is addressed — we are the new kid on the blog and we’re prepared to pay our dues.
Ardell and David G.
The first time I heard the word Zillow.com was early this year when an MLS consultant spoke about Zillow in a presentation. Maybe I’m being to quick to react, and honestly the formulation of my feelings on this very subject is still in the infancy stage. I don’t have clients talking to me about Zillow.com. The only conversations I’ve either witnessed or have been a part of have been mostly on weblogs. I’m still trying to get my arms around the whole thing.
And I’m sorry Ardell, we just see things different. You and I are in the same biz, not the same market though. But if you were in my market we’d be competitors. Now you are right, I don’t share my thoughts about competition with my clients. When I have a client I’m working for them to facilitate what they want. I’m very friendly with other agents that are representing other clients in the process and do not view them as any kind of competitor in the transaction. I imagine that I could feel the same about a computer program as well.
However Greg Swann had a brilliant article about how Zillow fails, when it came up with a value for a burnt down dwelling in Phoenix. So I beg your pardon while I still try to grasp the Zillow concept. If they are trying to, and I know David says they aren’t, if they are trying to do my job at all I will view them as a competitor. Right now I see them doing valuations of property, or CMA’s. I do that. I do it much differently and I’d bet much more accurately.
If a client comes to me and says that Zillow says his property should be worth X on the market, and after I do my CMA and find the number off maybe 10% or so to the negative side — the client is left with a choice to make. Take the higher figure a computer program came up with because it nets them more proceeds, which could mean that they may end up choosing a different agent that is willing to ‘cave’ into that request because in this market I won’t.
David, I’ll take some time to really look into your company and its product. I’ll be fair as well. Perhaps I am missing something here. After all our gracious author of this post has tagged me misguided before. If I’m in error on something I’ll own up to it.
Ardell and David G.
The first time I heard the word Zillow.com was early this year when an MLS consultant spoke about Zillow in a presentation. Maybe I’m being to quick to react, and honestly the formulation of my feelings on this very subject is still in the infancy stage. I don’t have clients talking to me about Zillow.com. The only conversations I’ve either witnessed or have been a part of have been mostly on weblogs. I’m still trying to get my arms around the whole thing.
And I’m sorry Ardell, we just see things different. You and I are in the same biz, not the same market though. But if you were in my market we’d be competitors. Now you are right, I don’t share my thoughts about competition with my clients. When I have a client I’m working for them to facilitate what they want. I’m very friendly with other agents that are representing other clients in the process and do not view them as any kind of competitor in the transaction. I imagine that I could feel the same about a computer program as well.
However Greg Swann had a brilliant article about how Zillow fails, when it came up with a value for a burnt down dwelling in Phoenix. So I beg your pardon while I still try to grasp the Zillow concept. If they are trying to, and I know David says they aren’t, if they are trying to do my job at all I will view them as a competitor. Right now I see them doing valuations of property, or CMA’s. I do that. I do it much differently and I’d bet much more accurately.
If a client comes to me and says that Zillow says his property should be worth X on the market, and after I do my CMA and find the number off maybe 10% or so to the negative side — the client is left with a choice to make. Take the higher figure a computer program came up with because it nets them more proceeds, which could mean that they may end up choosing a different agent that is willing to ‘cave’ into that request because in this market I won’t.
David, I’ll take some time to really look into your company and its product. I’ll be fair as well. Perhaps I am missing something here. After all our gracious author of this post has tagged me misguided before. If I’m in error on something I’ll own up to it.
Ardell
Why have brokers then??
Todd T.
Have you heard of Broker Only Licensure yet? In direct answer to your question, the primary function of a DESIGNATED Broker is to track Earnest Money Deposits.
Even Brokers don’t understand Brokers. I am a Broker but I’m not “THE” Broker. Some agents who are “Brokers”, but not DESIGNATED Brokers, think they are automonous when they clearly are not. Some agents think that they are a Company and then say they are associated with “John L. Scott” AS IF they are a branch office or something.
Todd T…you are my best bounce off point as you have one foot in Dinosaur territory and the other in the Blogosphere. You are at the brink of “getting it”.
I find you very exciting, indeed.
The first thing I learned in Real Estate was that a Broker was a Cheerleader and NOT the expert with regard to Real Estate matters. Heck, some Brokers used to be used car salesmen. My first Broker was a bit of a loveable Ner-do-well transplated from the hotel industry. Brokers ARE NOT what agents think they are…nor is it their function to be what agents think it is.
Now that we don’t have forms for them to organize, as we all use computer generated forms, and we don’t sit “in our desks like good little agents” anymore, heck, the Broker doesn’t even SEE us at times. Mine does, because I sleep with him LOL. But he can’t control me.
Brokers never ever, ever controlled or interacted with competent agents, nor did they learn what they know from the Broker. A few exceptions.
My absolute favorite Brokers of all time are: Frank Mancuso, Coldwell Banker Hearthside, Bucks County, PA I still adore him and I learned much from him, but he never sat me down to teach me something. A tie with Robert (Bob) Schumann, Real Estate West, Manhattan Beach CA
I don’t think either one of them has ever touched a computer 🙂 They are both ACES!! Frank’s a “Padrone” type and Bob’s an “old curmudgeon” by choice. They are two of the top real estate people in the Country and neither knows a lick about technology…last I checked.
Technology is NOT the Real Estate Industry. It is a TOOL of the industry. And many, many, many sellers do not have a computer. Sellers more than buyers, of course.
Technology has proven to be inadequate in reaching seller leads…speaking of which, why did Inman sell out on Homegain? My hope is with Zillow…though I won’t have time to “get” them until “get” time, which in this business comes around Thankgsgiving and ends on January 2.
P.S. My definition of “top agent” is not about how much money they make…nothing I talk about is about how much money is involved. You work for the work and the money follows. The issues stand separate from the money. The money is just a bunch of paper.Â
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David G. and all,
I’m not sure why many agents haven’t registered that you are not here to compete with us. The only reasoning I can come up with is Zillow was founded by the same guys that put travel agents out of business?
I posted on another forum, back when you guys started leaking more information, and were coming out of the closet, that I thought your ultimate customer would be agents. Customer = who pays. It was something in an email you sent out right before the launch. Then came the launch, and it was pretty easy to figure out who paid the bills with all the real estate banner ads. From an appeal to the agents, and brokers stand point, you guys nailed it. From an appeal to the consumer stand point, you guys nailed it.
The only issue I have with Zillow, is that many consumers are taking their Zestimates as gospel. I find consumers, mostly the tech savvy ones that Ardell, and I both love so much seem to think you guys are 100% right, 100% of the time. Can you change that perception? Probably. Should you? I think so for the sake of consumers. Will you? It might not be the best business decision as you strive to become more accurate.
Ardell,
Why did I have to find out about the rain city guide from someone else?
David G. and all,
I’m not sure why many agents haven’t registered that you are not here to compete with us. The only reasoning I can come up with is Zillow was founded by the same guys that put travel agents out of business?
I posted on another forum, back when you guys started leaking more information, and were coming out of the closet, that I thought your ultimate customer would be agents. Customer = who pays. It was something in an email you sent out right before the launch. Then came the launch, and it was pretty easy to figure out who paid the bills with all the real estate banner ads. From an appeal to the agents, and brokers stand point, you guys nailed it. From an appeal to the consumer stand point, you guys nailed it.
The only issue I have with Zillow, is that many consumers are taking their Zestimates as gospel. I find consumers, mostly the tech savvy ones that Ardell, and I both love so much seem to think you guys are 100% right, 100% of the time. Can you change that perception? Probably. Should you? I think so for the sake of consumers. Will you? It might not be the best business decision as you strive to become more accurate.
Ardell,
Why did I have to find out about the rain city guide from someone else?
Hey Guldi,
1) Nice to “see” you again
2) Speak for yourself when it comes to “what types of clients ‘we love’..
Actually Chris, I was about to do an “On Our Own” post, as I’ve come to terms with that “office space” issue. But now I have to decide if I’m branching off into my own business, as in “Ardell & Company”. Will decide during “business plan” time, which is almost upon us.
There hasn’t been a post in quite a while. I have been busy. I finally started a blog. Hopefully I’ll even get good a blogging… I also finally hired a manager for the office. Maybe my standards are too high? It only took me two years to find him.
We’ll catch up with everyone near year end. Good to see you. And keep those standards high, high and higher…let them all eat CAKE! LOL I do try to let agents have a little leeway…just a little 🙂
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Today zillow stills thrives on fooling the public and their users. Zillow lives off of a doom /gloom tactics.