Tag: difficult-customers
Humble Pie: how to lose a customer(s), forever.
Tuesday morning this week I spoke with an agent customer who called to speak with an employee who happened to be taking well deserved vacation time. The agent discussed sending over a transaction but only wished to work with this staff member. They had a great working relationship on prior transactions. [...]
Posted: March 22nd, 2007 under General Real Estate.
Tags: customer-service, difficult-customers
Comments: 29
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